VirtualStaffHQ

    BILLING TERMS & AUTO-RENEWAL DISCLOSURE

    Last updated: February 2, 2026

    This Billing Terms & Auto-Renewal Disclosure ("Billing Terms") explains how billing, auto-renewal, cancellations, and refunds work for subscriptions purchased on https://www.virtualstaffhq.com and related services (collectively, the "Service").

    These Billing Terms are incorporated into and governed by our Terms and Refund Policy.

    1) Subscription Billing and Auto-Renewal

    Subscriptions are billed on a recurring basis based on your selected plan. Your subscription will automatically renew unless you cancel before your renewal date.

    By subscribing, you authorize us to charge your payment method automatically at the then-current subscription rate on each renewal date.

    2) When You Are Charged

    • your first payment is charged at checkout
    • renewals occur on the plan cycle based on your start date
    • you can view billing status and renewal dates inside your dashboard

    3) Pricing and Taxes

    Prices are shown before checkout. Taxes may apply depending on your location. Pricing changes apply to future renewals after notice where required by law.

    4) Cancellation Policy (Stops Future Charges Only)

    You may cancel at any time through your account settings. Cancellation stops future renewals only. You keep access until the end of your current paid period.

    5) Refund Policy (30-Day Guarantee)

    Refund rules follow the Refund Policy, including the first-payment-only 30-day guarantee.

    6) Failed Payments and Account Status

    If a payment fails, we may retry automatically. Access may be suspended until payment is successfully processed.

    7) Chargebacks and Billing Disputes

    Chargebacks may lead to suspension or termination. We may submit evidence to payment processors, including acceptance of policies and usage logs.